Which item is a component of the Disturbance Resolution Model?

• A. Post-incident Review
• B. Surveillance
• C. Crisis Negotiation
• D. Approach Considerations

Answer: (D)

In handling disturbances, planning how you will engage the scene is crucial for safety and effective de-escalation. Approach considerations are the part of the Disturbance Resolution Model that guides you on how to initiate contact—where to position yourself, how to move, what communications to use, and what safety measures to implement. This upfront planning influences every other decision you make on scene, from how you communicate with those involved to what resources you call in and when you escalate or de-escalate.

Post-incident review belongs to learning after the event, helping you assess what worked and what didn’t. Surveillance is about gathering information from the environment, which aids situational awareness but isn’t the formal planning element that defines the disturbance resolution process. Crisis negotiation is a specialized tactic used in certain scenarios, such as barricaded or high-stakes standoffs, rather than a general planning component of the model.